Building a New Papua New Guinea

NC Civil Works

In four short years, NC Civil Works has used its strong, service based philosophy to grow into Papua New Guinea’s contractor of choice for large and small scale construction projects and civil works throughout the region.

With more than four hundred employees and a fleet of over one hundred mobile units, the company offers a suite of services most competitors could only dream of providing to customers in Papua New Guinea.

NC Civil Works’ comprehensive fleet of major earth moving and roading machinery is one of the most complete in the region. The company maintains a fully staffed workshop, including many satellite work spaces to facilitate the demands of working on site in any terrain. This ensures the company the ability to routinely maintain equipment, have increased control of operations, reduce risk and maintain competitive pricing and the availability of equipment, regardless of the task.

Through experience, the company has developed valuable skills across various industries, completing some major civil projects, working with the PNGLNG project and building platforms for land based oil rigs for Sessol, Oil Search and Exxon. The team has built an impressive portfolio of completed works and has earned a solid reputation for quality and service. The company holds one of the leading market positions in the construction and management of civil infrastructure, as well as commercial and industrial development.

One of the company’s greatest strengths is its diversity in terms of employee skill sets and experience. This asset allows NC Civil Works to complete projects with confidence, professionalism and proficiency in a number of areas including project management, civil design, infrastructure development, land development, quarry services, community management, transportation and plant hire.

Managing director, Nicholas Constantinou is proud of what the company has achieved since inception four years ago and sees an exciting future on the horizon, with emerging opportunities and continued growth in Papua New Guinea. With twelve years of oil and gas works experience, Nicholas has been able to secure and maintain relationships in these fields, opening valuable opportunities for NC Civil Works and proving the company to be one of the most adaptable and able contractors in Papua New Guinea.

Nicholas used his invaluable history in business management and the construction industry to build a network of clients who became some of NC Civil Works first customers. “Within one month of starting, we received a number of contracts. From that early success, each year we have grown massively,” with continued growth expected this year, he says.

NC Civil Works’ Managing Director attributes the business’ ongoing growth to its satisfied customers who appreciate its high level of personalised service. “We’re driven by our customers,” he says. “We are quite ambitious within our management and aggressive in the marketplace, but our biggest factor is our customers. They are the biggest focus and the core of our business.”

Nicholas describes construction as being service oriented, and he works to develop relationships with clients while working to exceed their expectations. “We try to be very clean and crisp with the guys that we deal with and they appreciate that. There is no time wasting.”

Though building authentic diverse relationships within the business is important for Nicholas, NC Civil Works also works with local communities to build high level employable skills for members of Indigenous communities in Papua New Guinea, including by providing an in-house employment and mentoring program for young nationals. Ninety-eight per cent of NC Civil Works’ employees are Papua New Guinean nationals.

These values are expressed everyday in the work that the company produces in Papua New Guinea. The principles of premium service, quality and safety are core to the company’s philosophy.

Using its extensive history in the business, NC Civil Works provides valuable counsel to clients that may know what they want, but not fully understand what it takes to get there. “We provide experience and knowledge for our clients. The best tool that we have is our knowledge.” In this way, the company operates as a one stop shop for customers’ engineering and construction needs by understanding what clients need, and working diligently to create the perfect solution.

Nicholas’ experience in the country has also been a valuable resource for larger, international corporations that may not understand the particular challenges when working a region with more than eight hundred languages and extreme terrains.

The company completed its first work constructing oil platforms for Sessol and Oil Search, which has since opened the door to a great deal more work in the sector as the company’s proficiency and reputation for professionalism spreads. One of its largest gas related projects was contracted by Oil Search some time ago which lasted around ten months at the Ping Yang site.

The project included massive construction elements, including clearing mountain tops to facilitate drill rig construction, as well as base camp areas for workers. “The beauty of it is the original crew that we have grew with me from working on other tapped platforms, and they built skills on top of their developed skill set, and we outperformed the other contractors on site… “We go from strength to strength and everything complements each other, with our core skills overlapping,” says Nicholas. “We take advantage of that and use it to build opportunity.”

NC Civil Works has since been able to secure further contracts in oil and gas based in one facet of business alone upon the company’s performance on that project and is working towards becoming Papua New Guinea’s preferred contractor.

Other major works include NC Civil Works’ contract with Jacksons Airport, Papua New Guinea’s largest airport, for ongoing maintenance and rehabilitation. The company had previously been competing with other contractors to complete minor works projects at the airport, situated at Port Moresby, but has since come to perform the majority of maintenance work and has focused and specialised its expertise in this regard looking into other regions. These regular contracts represent a valuable ongoing project for the company.

A major project that the company will undertake in future is the redevelopment of the Bougainville roads. Once situated on the world’s largest cut mine, the site has been inactive for some time but is in the process of redevelopment. NC Civil Works will work to re-establish roads around Bougainville and build infrastructure in the region to facilitate its redevelopment, including rebuilding communities that were destroyed during the war.

NC Civil Works has been one of the few contractors who have commenced work in the region. The development of Buka Ring road and targeting other facilities such as first aid posts, police posts and community buildings are expected, in addition to more than one thousand kilometres of road networks to be addressed for the Autonomous Region of Bougainville. “We have supported the communities through sports and health and hope to have more opportunity to support further the people where ever we can,” Nicholas says.

With such incredible growth in only four years of existence and the development of valuable skill sets to serve customers across a diverse range of industries, NC Civil Works is poised to continue to grow into Papua New Guinea’s preferred contractor for major construction and civil works projects.

“I think the future for us is being at the top of the list of preferred contractors and being one of the largest companies around here,” suggests Nicholas. “We will be as competitive as others, if not better in terms of service and quality.”

And Nicholas has what it takes to navigate the competitive industry successfully, being one of the few directors of business in Papua New Guinea, or elsewhere, who keeps his boots to the ground six days a week and more. He makes it his focus to be on site to work with our team and clients, building the lasting relationships that have benefited the company so greatly.

Though Nicholas employs project managers for each contract, he still makes it a point to be visible and available for customers. “I wear my hard hat everyday and still wear steel toed boots,” he says, discussing the importance of being available to clients as much as possible. “If my customers don’t see me for a couple of days, I get a call asking where I’ve been.” It is this hands-on management style that helps to build confidence in the company and ensures customers feel that their needs are being heard.

With a great management team in place, Nicholas suggests that in order for the company to continue to grow, it must keep in touch with every aspect of work on a site while continuing to do what it does best – provide high quality customer service in construction. “It’s the way Papua New Guinea is. People think that you can operate the business without running it, but you’ve got to be hands on. For us, we train our employees to be construction oriented, even within the financial department.”

For Nicholas, it is important that everyone within the company speaks the same language of service in the construction industry, so that everyone within the company is on the same page with regard to best meeting customer needs. “With more than eight hundred different languages and many cultures, we have to focus on our employees’ strengths and assist them with their weaknesses, otherwise you wouldn’t be able to run a construction business in Papua New Guinea,” he says.

“We thank our valued stakeholders for all the efforts and benefits that they have brought to our ever developing business.

Home Automation

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December 12, 2018, 6:31 PM AEDT